East Sussex – syncports.co.uk

8th October 201812th October 2018

USB Data Extracted

We were contacted by a lovely lady who had been quoted over £300 to recover the data from her snapped USB memory stick. In our opinion this is extortion and they were clearing holding her data to ransom! We said that we'd give it our best shot and sure enough we were happy to be …

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15th September 201812th October 2018

What to do when your Laptop goes through the Washing Machine?!

Yes. You read that right; and it was a new one on us too! We were called by a panicked client who had accidentally put their MacBook Air through an industrial washing machine and could we recover her data? Unfortunately the entire laptop bag had been put in the wash including bother backup hard drives, …

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1st August 201812th October 2018

Why CAT5e and not CAT5?

CAT5e is for exterior use. It has additional insulation and is more durable for being exposed to the elements. And here's a great example of why you should use it instead of CAT5. A client called to investigate why their network connection from the main house to one of the out houses wasn't working. It …

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10th July 201812th October 2018

CAT5 Network Rewired

We were called to a hotel that had problems with their order printers in their kitchens. They would work some days and not the next. So we tested the CAT5 cables to see if there were problems with the wiring ... Badly Wired CAT5 Cable We're not entirely sure how this network socket ever worked! The …

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28th February 201814th April 2018

Faulty Till Power Supply

A call out to a restaurant that was experiencing problems with their EPOS Tills soon was shown to be a PSU (Power Supply Unit) issue. At least two of their till power supplies were faulty and another was behaving "strangely". The good news was that the EPOS units were not faulty, although they did need …

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25th January 201814th April 2018

Faulty EPOS Cash Drawer

We were called to take a look at a catering company's till system as they were all dying one by one. Symptoms included printers that wouldn't print and cash drawers that either wouldn't open or wouldn't stay closed. On inspection of the EPOS equipment, we discovered that two of the thermal printers were not opening …

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11th January 201814th April 2018

Replacing MacOS with Windows 10

This will be a bit controversial ... but there are people out there who want a Mac but not MacOS. "MADNESS!!!" we hear you shout "Who are these heathens?!? Cast them out! They shouldn't be allowed to own a computer!!" Well, we don't judge you, we just do what we're paid to. So for anyone …

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21st August 201521st August 2015

Faulty Mobility Scooter

This mobility scooter was showing all the signs of a broken motor. On closer inspection it was clear that a loose connection had overheated and melted the wires.We stripped the burned metal and plastic away and reconnected the wires together. Now the scooter works again and the motor didn't need replacing after all!

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14th May 201514th May 2015

Upgrading a MacBook A1181

We were handed a white MacBook A1181 by one of our clients to repair and upgrade for their son to use to learn how to code. The laptop had 1Gb RAM, 120Gb hard drive, a battery that wouldn't charge, the trackpad button was stuck down and it was running Mac OS X Leopard (eight years …

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2nd May 20152nd May 2015

iPhone Stolen, Smashed, Found, Fixed and Returned!

We saw a tweet asking if anyone had seen an iPhone in Swaine Road near Tenterden as it had been lost and the iCloud "Find My iPhone" feature was saying the phone was in that location ... It turns out that the phone had been last seen in Peasmarsh that morning so it was quite obvious that …

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